7 Reasons Why User Experience Matters in Website Development

Est. Reading: 4 minutes
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Web development is the process of creating and building websites or web applications. Developing a website requires a lot of time and effort, from designing the layout to coding the website's functionality. Today, website development is no longer just about creating an online presence because it has become essential to a company's marketing strategy, particularly in reaching potential customers online. Thus, businesses must consider various factors to create a user-friendly, functional website that meets their target audience's needs.

One of the crucial factors in website development is user experience. User experience (UX) refers to a user's overall experience when interacting with a website or an application. It encompasses the website's design, ease of use, and functionality, so UX aims to create a website that is easy to use and navigate and provides a seamless experience for the user. Despite this, many businesses don't take UX seriously because they think standard designs are enough, which is never the case.

If you don't see the value of prioritising UX for your website, here are some reasons why you should:

#1 - Attract More Audiences

Creating a website with an excellent UX is crucial in attracting more audiences to your website. When users visit your website, they want to navigate through it easily and quickly find what they are looking for. If your website has poor UX, users will likely leave your site and find a competitor's site that offers a better user experience.

On the other hand, if your website has a great UX, users are more likely to stay longer on your site, engage with your content, and potentially convert into customers. A good UX can also lead to positive reviews and word-of-mouth recommendations, increasing your website's traffic and improving your search engine ranking.

#2 - Competitive Edge

In today's digital age, almost every business has a website, and the competition is fierce. However, not every company has invested in creating a great UX for its website. For this reason, a website with excellent UX can help you to establish your brand identity and communicate your message effectively to your target audience. Moreover, it helps you showcase your products and services in a way that resonates with your customers and sets you apart from your competitors.

#3 - Improved SEO Quality

Search engine optimisation (SEO) is crucial for any business that wants to establish a strong online presence. A website with excellent UX can significantly improve your SEO quality because search engines like Google favour websites with good UX because they provide users with a positive experience. When users spend more time on your website, click on more pages, and engage with your content, search engines recognise this as a signal that your website provides value to users. As a result, your website will rank higher in search engine results pages (SERPs), driving more organic traffic to your site.

#4 - Increases Customer Engagement

A website with great UX can increase customer engagement by providing users with a seamless and enjoyable experience. This can lead to increased customer satisfaction, loyalty, and conversions. With features like easy navigation, clear calls-to-action, and responsive design, users are likelier to engage with your website and feel confident in their decision to do business with you.

#5 - Increases Traffic

Website traffic is a critical factor in the success of any online business. A well-designed website with excellent UX can increase traffic by improving search engine optimisation (SEO) and making it easier for users to find and navigate your website. A website that loads quickly and has engaging content is more likely to attract and retain visitors. Additionally, a website with good UX can encourage users to share your content on social media and refer others to your site, increasing your traffic.

#6 - Improved Site Functionality

A website with great UX is not just about aesthetics but also about functionality. A well-designed website should be intuitive and easy to use, with clear navigation and easy-to-find information. When users can easily find what they are looking for, they are more likely to engage with your website and return if they need your services. Additionally, a website with good UX will have fewer technical issues, such as broken links, slow loading times, or error messages, which can frustrate users and cause them to leave your site.

#7 - Mobile Responsiveness

In today's digital world, people access the internet through various devices such as smartphones, tablets, and laptops. Therefore, a website must be mobile-responsive to provide a seamless user experience across all devices, making it easier for visitors to access its content.

Conclusion

A website with great design and UX is crucial to the success of any business or organisation. While it may be tricky to integrate UX features, the rewards are worthwhile because they can work wonders for your business, especially if you want to attract more customers. All that matters is that your website is easy to navigate, visually appealing, and provides relevant and valuable content.

If you want to improve UX on your website, Kickass Online can help you! We understand the needs of businesses, so we develop comprehensive solutions to ensure you get ahead of the competition. Call us today at 020 4586 1607 to schedule a consultation!

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